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The player from Italy wished to close their casino account soon after knowing it was illegal to Perform and withdraw dollars from non-AAMS sites. They had submitted their verification paperwork a number of instances with out accomplishment and had in no way acquired affirmation with the account closure despite statements in the casino.
Having said that, I need to explain that we only handle issues associated with account closures resulting from gambling dependancy. If you're looking to close your account for other motives, you can only quit employing it and chorus from logging in.
Ci dispiace molto apprendere che la Sua esperienza sul nostro sito non sia stata positiva. Tuttavia, desideriamo sottolineare che numerosi utenti sono soddisfatti dei nostri servizi e prelevano le loro vincite quotidianamente.
Per quanto riguarda la verifica l'ultima volta che ho provato advert effettuarla è stato ieri e stamattina nuovamente me l'hanno rifiutata. Dimenticavo di dire che ho anche inviato un estratto conto tramite e mail.
Technically it truly is very hard to check who's the owner of your payment process at the depositing stage. This can be checked only in the account verification, which is normally finished any time a withdrawal is requested. As a result, It's really a player's responsibility to utilize permitted payment techniques only.
If you have applied a card on our internet site, we reserve the proper to request affirmation of ownership for that card. This policy applies irrespective of whether you want to use the card for withdrawals.
I’m sorry to listen to that you just were not absolutely happy with your connection with our colleagues in the net Chat. From what I am able to see, our group has constantly supplied you with exact data concerning your verification Any time requested.
Truffano la gente non pagano le vincite fidatevi non ci giocate un euro se fate una vincita sopra i 1000 non li vede più
Hi, I despatched many of the files they requested for, such as: a photograph of my copyright, a photograph of the back and front in the Postepay and two selfies with my copyright and Postepay in hand.
Le comunichiamo che è stata avviata una verifica supplementare sul suo conto. Non appena i documenti saranno stati esaminati, procederemo con la sua richiesta di prelievo.
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You may have over absurd requests. I've often withdrawn with my card and they are already successful... I've uploaded all of the asked for documents. To send out a card that I have only topped up without the need of ever withdrawing would seem insane to me.
The Complaints Crew clarified that in accordance with the casino's terms and conditions, winnings might be confiscated if a player applied a payment method not registered in their identify. As the player had utilised her partner's card for deposits, the criticism was shut because of a breach in the casino's payment procedures.
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